Privacy Policy
Effective Date: 08/28/24
At Book A Pro, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, submit a form, or use any of our services. By using Book A Pro, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information from users to provide a seamless and personalized experience:
a. Personal Information:
When you submit a form or request a service on Book A Pro, we may collect personal information such as:
- Name
- Email address
- Phone number
- Physical address
- Project details or service requests
b. Non-Personal Information:
We may also collect non-personal information such as browser type, IP address, pages visited, and time spent on our website, which helps us improve our site’s functionality and performance.
2. How We Use Your Information
We use the information collected in the following ways:
- To match you with relevant contractors or service providers based on your project needs
- To contact you regarding your inquiry or service request
- To send you promotional offers, newsletters, or updates if you have opted in
- To improve the functionality and user experience of our website
- To analyze trends and gather statistical data for business purposes
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Contractors & Service Providers: We share your contact and project details with contractors or service providers that can fulfill your service request.
- Business Transfers: In the event that Book A Pro undergoes a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Legal Compliance: We may share your information to comply with legal obligations, protect our rights, or respond to government requests.
4. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before sharing any personal information.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on Book A Pro. Cookies help us understand user behavior, improve our website, and deliver personalized content. You can manage cookie settings through your browser; however, disabling cookies may affect the functionality of certain features on our site.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request to view the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain legal limitations.
- Opt-Out: You can opt-out of receiving promotional emails or updates by following the unsubscribe instructions included in our communications.
8. Children's Privacy
Book A Pro does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.